Privacy Policy

Last updated: 28.10.2025

1. Introduction

At crystanoriva, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you use our website and will tell you about your privacy rights.

2. Data we collect about you

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

  • Identity Data: first name, last name
  • Contact Data: phone number, email address, postal address
  • Technical Data: IP address, browser type and version, time zone and location, browser plug-in types and versions, operating system and platform
  • Usage Data: information about how you use our website

3. How we collect your personal data

We collect data and information about you when:

  • You fill out forms on our website
  • You contact us directly via email, phone, or otherwise
  • You visit our website (through cookies and similar technologies)

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide our services to you
  • To respond to your questions or requests
  • To comply with legal and regulatory obligations

5. Disclosure of your personal data

We will not share your personal data with third parties for marketing purposes. We may disclose your personal data to third parties, such as:

  • Service providers who provide IT and system support
  • Tax authorities, regulatory authorities, and other authorities

6. Data security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

7. Data retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, or to withdraw consent.

9. Changes to the privacy policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new privacy policy on this page.

10. Contact

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: contact@crystanoriva.com

Phone: +61 3 8353 2479

Address: 86 E Derrimut Cres, Derrimut VIC 3026, Australia